The issue may be related to the software or network connection in your electric vehicle charger. Chargers that rely on cellular or Wi-Fi connectivity can experience interruptions due to weak signals, poor internet access, or software updates. In commercial settings, connectivity problems can also occur if the annual networking plan has not been renewed or if the cellular signal supplying data to the charger is disrupted, resulting in low signal strength or a lost connection.

An electric vehicle charger contains many internal components, each of which can be a potential point of failure. From input power, fuses, and breakers to the charging connector, wiring, and display screen, repeated use—especially in harsh environments—can lead to hardware issues over time. In some cases, preventive maintenance is overlooked. We can help restore your charging station to proper working condition.

To reduce the risk of electrical shock or fire, electric vehicle chargers are designed to shut down if the electrical current is not properly grounded. A grounding fault may exist either in the electrical panel or within the charging station itself, and correcting it requires a certified electrical contractor such as Energy Technology Solutions. For your safety, it’s best to contact the experts.